Siem Reap - Phnom Penh

INCLUSIONS

 Vehicle

• Vietnam - Cambodia bus

 Hotel

• Hotel 3-4 * international standard standard 2 guests / room
• Room 3 will be arranged when there are male or female guests.

+ Phnom Penh: Cardamom, Relax Hotel, Centrana … (similar)

+ Siem Reap: Goldiana, Angkor Riviera, Sokharoth … (similar)

 Meal

• Meals according to the program of 6 main meals

+ Buffet Sousou – Conveyor belt hot pot

+ Buffet Tonle Bassac

+ Apsara dance buffet

 Tour guide

• Vietnamese and local guides support throughout the route.

 Insurance

• International travel insurance

 Entrance fee

• Entrance fee 01 time according to the program

 Present

• Travel gifts

EXCLUSIONS

• Passport valid for at least 6 months (up to the date of return to Vietnam).

• Single supplement

• Expenses for reschedule, change itinerary (change leg), upgrade airfare, and excess baggage

• Activities not in the schedule or OPTIONAL activities in the schedule

 -    Visa fee for re-entry to Vietnam for foreigners, overseas Vietnamese (if any)

• Other personal expenses: Sim card, laundry, shopping, drinking water.

• Other expenses not included in the inclusions.

• VAT

• Personal costs & tips 4 USD/PERSON/DAY

PRICE OF CHILDREN

Children (From 11 years old)

100% of Adult

Children (From 5 - 10 years old)

75% of Adult (Sleeping with parents)

Children (From 2 - 4 years old)

30% of Adult (Sleeping with parents)

Children (Under 2 years old)

Parents are responsible for the expenses incurred for the child

REGISTRATION AND IMPLEMENTATION PROCESS

• Please deposit 50% of the TOUR PRICE as soon as you register for the tour

+ Pay the rest before the departure date 07 working days.

• Please bring your Passport (original) and provide complete and accurate personal information: Full name according to passport, Passport number, phone number, and contact address...
• Two forms of payment:

- Cash: You come to deposit/ pay in cash directly at the Company's Office (no branch):

TRAVEL TRACKS CO., LTD

Address: 156 Hoang Van Thu, Ward 9, Phu Nhuan District, City. Ho Chi Minh

- Bank transfer: You deposit/ pay by bank transfer to the Company's bank account:

Account name: TRAVEL TRACKS CO., LTD

ID: 18888.48888

ACB Bank

CONDITIONS OF TOUR CANCELLATION

• If you cancel the tour, you will pay the tour cancellation fees; Cancellation of air tickets, and Visa (if any)
• Tour cancellation with the company must be notified directly, by email and must be confirmed by TRAVEL TRACKS. Cancellation by phone is not approved.
• The dates below are only calculated according to working days (Excluding Saturday, Sunday, and New Year).
• You will bear the cancellation fee according to the terms below:

Time

Tour cancellation fee

After registration

100% deposit (+ taxes and fees if any)

21 days before departure

70% of total tour (+ taxes and fees if any)

After the above time

100% of total tour (+taxes and fees if any)

NOTES

• Due to the nature of the group, the company will be responsible for accepting guests for enough groups (from 10 adult guests or more), the group will depart on schedule. If the number of groups is less than 10 guests, the company will notify the guest 5 days before the departure date and will re-negotiate a new departure date, or refund the entire amount to the previously registered guest. If you still want to depart on the same day, the company will pair up with some other partners to start the tour according to the date you have registered.
• Do not accept pregnant guests from 05 months or more to join foreign tours for the safety of customers (guests who register for the tour are responsible for informing the staff when a family member is pregnant, the company will not be responsible when the guest does not notify).
• In case you are not allowed to leave and enter the country for personal reasons (photos, information in the original documents are blurred, unclear, passport expired, not by regulations...) The company will not bear the responsibility. responsible and will not refund the tour. HDV will support and find the best solution for you, all costs incurred by the customer
• The company will not be responsible for securing the attractions, compensating for expenses incurred in the event of natural disasters: floods, storms, droughts, earthquakes, terrorism, demonstrations, etc. aviation: technical problems, security, moving, canceling, delaying or changing flight time... Damage due to delay of crew members.
• Passport must be valid for more than 6 months by the end of the tour, the information in the passport must be clear and accurate (name, date, month, year of birth, passport number...), and Make sure the page number is complete, not torn, patched, erased, has stains, blurred information or other problems...
• Guests who only carry a green card (temporary residence card abroad) and do not have a valid Vietnamese passport will not register in a third country.
• Children under 16 years old who have their passports and are accompanied by their biological father or mother must bring a birth certificate. In case of traveling with relatives who are not biological parents, in addition to the birth certificate, it must be accompanied by a Power of Attorney signed by the parents, agreeing to let the relative take the child abroad for tourism and certified by the local authority.
• This is a purely group tour, to ensure the safety and interests of customers, you are not allowed to separate the group during the tour, if you intend to separate, please notify the staff at Register for a tour to arrange (when separating the group, any problems that occur with you, the company will not be responsible).
• Before registering for the tour, please read carefully the program, and tour price, included and not included in the program. In case you do not directly register for the tour, but someone else comes to register, please carefully learn the program from the person who registered for you.
• Customers aged 75 and over require a certificate of full health to travel abroad from a doctor and must have relatives under 60 years old (full health) to accompany them.